Shipping & Delivery

Shipping Fee

Free shipping is applied for all HHEvergreenEnsemble products purchased directly on the website. We cannot ship to Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands, Military APO/FPO addresses, or P.O. Boxes.

Standard Shipping: 3-5 working days for most countries and districts

How to Track My Order

1. You will receive a confirmation email after placing your order.

2. To help you track the status of your shipment, we will send you an email with tracking number information. If you haven’t received it, please don’t hesitate to contact us.

Tips

1. Due to COVID-19, weather, and other uncontrollable factors, the delivery time may be delayed in a few cases. But we'll always do everything we can to delivery your order asap.

2. Please know the order can only be canceled before shipment. If shipped already, we suggest signing for the package first.